Maintenance Dashboard

WO volume · SLA · Team productivity · AI/SLA health · Turn time — ResMan + EliseAI + RentVision combined

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Friday CEO Maintenance Brief

CEO Maintenance Brief - Week Ending May 8, 2026 · draft

Weekly strategic draft

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Ashton Apartment Homes

152 units · Cedar Hill, TX · code ASH · Rolling 13 weeks · 13/13 weeks have data

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Quarter YTD Rolling 13 wks Rolling 365 Daily 14d

Who	Goal	Source	Feb 13	Feb 20	Feb 27	Mar 6	Mar 13	Mar 20	Mar 27	Apr 3	Apr 10	Apr 17	Apr 24	May 1	May 8	Total	Avg/wk
Unit Turn & Prevention1 rows
Management	—	JotForm	—	21	17	16	1	—	—	—	—	1	23	—	14	93	13.286
Volume7 rows
Maintenance	—	ResMan	23	34	0	30	22	24	0	28	20	39	13	31	10	274	21.077
Maintenance	—	ResMan	72	106	2	34	56	80	6	36	56	100	114	37	48	—	57.462
Maintenance		ResMan	7	6	2	5	9	1	5	8	6	15	7	11	16	—	7.538
Maintenance	—	ResMan	3	4	2	2	6	1	2	3	3	8	4	5	4	—	3.615
Maintenance		ResMan	1	1	3	2	2	2	2	2	2	2	2	3	2	—	2
Maintenance		ResMan	5	6	2	5	8	0	4	6	5	12	4	10	20	—	6.692
Maintenance	—	ResMan	2	0	0	0	1	1	1	2	1	3	3	1	2	—	1.308
Completion & SLA10 rows
Maintenance	—	ResMan	65	100	0	29	47	79	1	28	50	85	107	26	26	—	49.462
Maintenance		ResMan	3.8%	9.9%	0%	22.8%	18.6%	16.9%	50%	5.6%	3.5%	4.1%	8.3%	16.5%	16.5%	—	13.6%
Maintenance		ResMan	0.94	1.02	—	1.14	1.00	1.13	0.50	1.00	1.31	1.29	1.34	0.92	1.30	—	1.07
Maintenance		ResMan	71.2%	68%	0%	58.1%	60.4%	64.9%	33.3%	58.1%	52.9%	53.3%	57.3%	48.4%	52.3%	—	52.2%
Maintenance		ResMan	16.7%	18%	0%	19.4%	17%	19.5%	0%	22.6%	23.5%	20%	19.4%	35.5%	27.3%	—	18.4%
Maintenance		calc	87.9%	86%	0%	77.5%	77.4%	84.4%	33.3%	80.7%	76.4%	73.3%	76.7%	83.9%	79.6%	—	70.5%
Maintenance	—	ResMan	1.5%	4%	0%	12.9%	9.4%	7.8%	0%	3.2%	7.8%	8.9%	7.8%	0%	2.3%	—	5.0%
Maintenance	—	ResMan	3%	2%	0%	0%	0%	1.3%	0%	0%	0%	1.1%	1.9%	0%	0%	—	0.7%
Maintenance		ResMan	3%	4%	0%	3.2%	1.9%	5.2%	0%	3.2%	7.8%	6.7%	8.7%	0%	9.1%	—	4.1%
Maintenance		ResMan	4.5%	4%	100%	6.5%	11.3%	1.3%	66.7%	9.7%	5.9%	8.9%	3.9%	16.1%	9.1%	—	19.1%
Team Productivity2 rows
Maintenance	—	ResMan	65	100	0	29	47	79	1	27	49	84	106	26	26	—	49.154
Maintenance	—	ResMan	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	—	0.00
AI / SLA Health4 rows
Manager		EliseAI	91.7%	97.1%	85%	93.9%	95.5%	108.3%	96%	92.9%	95.2%	81.0%	114.3%	57.1%	42.9%	—	88.5%
Manager		EliseAI	95.5%	88.2%	94.1%	83.9%	95.2%	84.6%	91.7%	96.2%	85%	91.2%	75%	85%	16.7%	—	83.2%
Manager		EliseAI	Risk	Avg	Avg	Avg	Avg	Avg	Avg	Best	Best	Avg	Risk	Avg	Risk	—	Avg
Manager		EliseAI	Best	Avg	Best	Avg	Best	Avg	Best	Best	Avg	Best	Avg	Avg	Risk	—	Avg
Turn Time1 rows
Maintenance		RentVision	—	—	—	—	—	—	—	—	—	—	—	—	21	—	21

on/exceeding goalwarning bandmissing goalno data yet

Sources: ResMan email "Multi-Family Maintenance Stats" + "Work Order Summary" + "Work Order Employee Summary" PDFs · ResMan Weekly Roll Up · EliseAI portfolio-summary work-order metrics · RentVision unit-make-ready-time.