Maintenance Dashboard

WO volume · SLA · Team productivity · AI/SLA health · Turn time — ResMan + EliseAI + RentVision combined

CEO Cockpit Level 10 Marketing Social EliseAI VA Daily VA Hours Property OPS Asset OPS Maintenance HR Finance

Friday CEO Maintenance Brief

CEO Maintenance Brief - Week Ending May 8, 2026 · draft

Weekly strategic draft

Draft minimized

Belmont Place Apartments

102 units · Cedar Hill, TX · code BP · 2026 YTD · 20/20 weeks have data

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Quarter YTD Rolling 13 wks Rolling 365 Daily 14d

Who	Goal	Source	Jan 2	Jan 9	Jan 16	Jan 23	Jan 30	Feb 6	Feb 13	Feb 20	Feb 27	Mar 6	Mar 13	Mar 20	Mar 27	Apr 3	Apr 10	Apr 17	Apr 24	May 1	May 8	May 15	Total	Avg/wk
Unit Turn & Prevention1 rows
Management	—	JotForm	—	—	1	4	3	—	2	1	—	—	1	—	—	—	1	—	—	—	—	—	13	1.857
Volume7 rows
Maintenance	—	ResMan	31	23	1	25	0	23	16	16	0	35	47	39	0	27	11	36	27	26	10	—	393	20.684
Maintenance	—	ResMan	—	—	—	—	—	39	56	72	8	43	90	130	8	35	46	87	113	27	37	—	—	56.5
Maintenance		ResMan	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	—	—	0
Maintenance	—	ResMan	—	1	1	0	0	0	3	7	0	0	3	9	1	6	5	2	3	7	1	—	—	2.722
Maintenance		ResMan	—	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	1	0	—	—	0.056
Maintenance		ResMan	—	—	—	—	—	2	6	10	3	1	3	9	1	6	5	4	2	7	8	—	—	4.786
Maintenance	—	ResMan	—	—	—	—	—	0	0	0	0	0	0	0	0	0	0	0	1	1	0	—	—	0.143
Completion & SLA10 rows
Maintenance	—	ResMan	—	—	—	—	—	37	50	62	5	42	87	121	7	29	41	81	109	19	29	—	—	51.357
Maintenance		ResMan	—	—	—	—	—	4.9%	4.4%	11.8%	50%	12.8%	27.0%	24.8%	80%	40.8%	34.0%	14.1%	12.4%	2.1%	1.4%	—	—	22.9%
Maintenance		ResMan	—	—	—	—	—	0.80	0.82	0.85	0.50	0.53	0.79	0.76	0.50	0.80	1.14	1.34	3.25	0.20	0.20	—	—	0.89
Maintenance		ResMan	—	51.9%	76.4%	82.5%	78.6%	81.1%	71.7%	63.8%	100%	97.4%	80.2%	76%	83.3%	60.6%	54.5%	52.5%	46.7%	26.9%	31.8%	—	—	67.6%
Maintenance		ResMan	—	11.1%	9.1%	7.5%	7.1%	8.1%	15.1%	20.3%	0%	2.6%	9.3%	12%	0%	18.2%	25%	30%	35.5%	34.6%	43.2%	—	—	16.0%
Maintenance		calc	—	63%	85.5%	90%	85.7%	89.2%	86.8%	84.1%	100%	100%	89.5%	88%	83.3%	78.8%	79.5%	82.5%	82.2%	61.5%	75%	—	—	83.6%
Maintenance	—	ResMan	—	11.1%	9.1%	7.5%	14.3%	10.8%	7.5%	5.8%	0%	0%	4.7%	3.2%	0%	3%	2.3%	3.8%	3.7%	11.5%	6.8%	—	—	5.8%
Maintenance	—	ResMan	—	3.7%	3.6%	2.5%	0%	0%	0%	0%	0%	0%	1.2%	0.8%	0%	0%	2.3%	3.8%	3.7%	0%	9.1%	—	—	1.7%
Maintenance		ResMan	—	20.4%	0%	0%	0%	0%	0%	0%	0%	0%	1.2%	0.8%	0%	0%	4.5%	7.5%	7.5%	0%	6.8%	—	—	2.7%
Maintenance		ResMan	—	1.9%	1.8%	0%	0%	0%	5.7%	10.1%	0%	0%	3.5%	7.2%	16.7%	18.2%	11.4%	2.5%	2.8%	26.9%	2.3%	—	—	6.2%
Team Productivity2 rows
Maintenance	—	ResMan	—	—	—	—	—	37	50	62	5	42	86	119	7	29	41	80	108	19	29	—	—	51
Maintenance	—	ResMan	—	—	—	—	—	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	54.75	0.00	0.00	—	—	3.91
AI / SLA Health4 rows
Manager		EliseAI	—	—	—	—	—	100%	100%	56.3%	135%	100%	124.4%	70.7%	96.3%	81.5%	100%	108.3%	92.6%	65.4%	127.8%	—	—	97.0%
Manager		EliseAI	—	—	—	—	—	100%	100%	100%	74.1%	100%	96.4%	100%	100%	95.5%	66.7%	74.4%	88%	82.3%	47.8%	—	—	87.5%
Manager		EliseAI	—	—	—	—	—	Best	Best	Risk	Avg	Best	Best	Risk	Best	Avg	Avg	Avg	Avg	Risk	Avg	—	—	Avg
Manager		EliseAI	—	—	—	—	—	—	Best	Best	Avg	Best	Best	Best	Best	Best	Risk	Avg	Avg	Avg	Risk	—	—	Avg
Turn Time1 rows
Maintenance		RentVision	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	21	—	—	21

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Sources: ResMan email "Multi-Family Maintenance Stats" + "Work Order Summary" + "Work Order Employee Summary" PDFs · ResMan Weekly Roll Up · EliseAI portfolio-summary work-order metrics · RentVision unit-make-ready-time.