Maintenance Dashboard

WO volume · SLA · Team productivity · AI/SLA health · Turn time — ResMan + EliseAI + RentVision combined

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Friday CEO Maintenance Brief

CEO Maintenance Brief - Week Ending May 8, 2026 · draft

Weekly strategic draft

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The Paisley at Arlington Apartments

200 units · Arlington, TX · code PAIS · 2026 YTD · 20/20 weeks have data

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Quarter YTD Rolling 13 wks Rolling 365 Daily 14d

Who	Goal	Source	Jan 2	Jan 9	Jan 16	Jan 23	Jan 30	Feb 6	Feb 13	Feb 20	Feb 27	Mar 6	Mar 13	Mar 20	Mar 27	Apr 3	Apr 10	Apr 17	Apr 24	May 1	May 8	May 15	Total	Avg/wk
Unit Turn & Prevention1 rows
Management	—	JotForm	—	—	—	—	—	1	6	1	—	—	—	—	—	—	—	—	—	22	—	12	42	8.4
Volume7 rows
Maintenance	—	ResMan	31	26	13	29	0	36	30	34	0	77	47	35	0	54	46	62	31	58	18	—	627	33
Maintenance	—	ResMan	—	—	—	—	—	64	94	128	8	87	135	172	25	80	128	194	226	62	81	—	—	106
Maintenance		ResMan	2	2	3	1	6	3	3	5	6	2	2	3	4	16	3	5	1	7	7	—	—	4.263
Maintenance	—	ResMan	—	7	0	3	10	1	0	2	11	0	4	7	10	17	5	2	0	9	11	—	—	5.5
Maintenance		ResMan	—	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	—	—	0
Maintenance		ResMan	—	—	—	—	—	7	5	7	8	2	7	12	12	17	5	5	1	9	9	—	—	7.571
Maintenance	—	ResMan	—	—	—	—	—	0	0	0	0	0	0	0	0	3	2	2	0	4	6	—	—	1.214
Completion & SLA10 rows
Maintenance	—	ResMan	—	—	—	—	—	57	89	121	0	85	128	160	13	60	121	187	225	49	66	—	—	97.214
Maintenance		ResMan	—	—	—	—	—	18.4%	26.0%	19.8%	0%	37.3%	29.8%	29.6%	34.6%	12.8%	13.9%	13.4%	13.5%	28.7%	27.0%	—	—	21.8%
Maintenance		ResMan	—	—	—	—	—	0.20	0.20	0.20	—	0.33	0.25	0.20	0.81	1.20	1.05	1.08	1.06	0.72	0.89	—	—	0.63
Maintenance		ResMan	—	33.3%	50%	49.5%	40.9%	51.7%	58%	54.1%	0%	54.8%	52.7%	53%	39.1%	42.9%	59.3%	60.5%	62%	65.5%	61.9%	—	—	49.4%
Maintenance		ResMan	—	24.6%	24.3%	27.3%	13.6%	31%	30.7%	32%	0%	19%	24.4%	26.5%	17.4%	22.1%	26.8%	27%	27.3%	19%	21.6%	—	—	23.0%
Maintenance		calc	—	57.9%	74.3%	76.8%	54.5%	82.7%	88.7%	86.1%	0%	73.8%	77.1%	79.5%	56.5%	65%	86.1%	87.5%	89.3%	84.5%	83.5%	—	—	72.4%
Maintenance	—	ResMan	—	19.3%	12.9%	9.1%	0%	5.2%	3.4%	6.6%	0%	8.3%	8.4%	6.6%	0%	7.8%	5.7%	6.5%	6%	0%	2.1%	—	—	6.0%
Maintenance	—	ResMan	—	3.5%	0%	0%	0%	10.3%	8%	5.7%	0%	3.6%	2.3%	2.4%	0%	3.9%	2.4%	2.7%	2.3%	0%	3.1%	—	—	2.8%
Maintenance		ResMan	—	7%	12.9%	11.1%	0%	0%	0%	0%	0%	4.8%	3.1%	2.4%	0%	1.3%	1.6%	2.2%	2.3%	0%	0%	—	—	2.7%
Maintenance		ResMan	—	12.3%	0%	3%	45.5%	1.7%	0%	1.6%	100%	0%	3.1%	4.2%	43.5%	22.1%	4.1%	1.1%	0%	15.5%	11.3%	—	—	14.9%
Team Productivity2 rows
Maintenance	—	ResMan	—	—	—	—	—	47	79	108	0	57	99	131	13	60	102	166	204	48	63	—	—	84.071
Maintenance	—	ResMan	—	—	—	—	—	0.00	0.00	-0.40	0.00	0.00	0.50	0.60	0.00	0.00	0.14	0.13	0.13	0.00	0.00	—	—	0.08
AI / SLA Health4 rows
Manager		EliseAI	—	—	—	—	—	92.1%	103.3%	85.3%	41.4%	79.2%	97.9%	80%	87.3%	87.0%	89.1%	79.0%	97.1%	92.7%	92.1%	—	—	86.0%
Manager		EliseAI	—	—	—	—	—	80%	96.8%	100%	100%	77.0%	100%	96.4%	85.5%	78.7%	70.7%	85.7%	90.9%	88.2%	60%	—	—	86.4%
Manager		EliseAI	—	—	—	—	—	Risk	Avg	Avg	Risk	Risk	Avg	Avg	Risk	Avg	Risk	Risk	Avg	Avg	Avg	—	—	Avg
Manager		EliseAI	—	—	—	—	—	Avg	Best	Best	Best	Avg	Best	Best	Avg	—	Avg	Avg	Best	Avg	—	—	—	Best
Turn Time1 rows
Maintenance		RentVision	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	—	21	—	—	21

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Sources: ResMan email "Multi-Family Maintenance Stats" + "Work Order Summary" + "Work Order Employee Summary" PDFs · ResMan Weekly Roll Up · EliseAI portfolio-summary work-order metrics · RentVision unit-make-ready-time.